Frequently asked questions
A few answers to help you. For anything else, write to contact@nessihat.com.
The KOVA bag
KOVA holds up to four hats up to 40 cm in diameter. Inner securing straps carry them safely, without distorting their shape. Inside and outside pockets fit accessories, phone and travel documents without affecting the hats.
Yes. 41 × 41 × 15 cm format, compliant with the cabin dimensions of major airlines: Air France, Lufthansa, British Airways and most international carriers. Empty weight is 2 kg, including straps and shoulder strap.
A simple wipe with a damp sponge is enough for routine care. Machine washing is not recommended. For stubborn stains, apply a mild soap locally, rinse with a damp sponge, then let air-dry away from direct sunlight.
Nessihat is currently working on a second edition designed for customization. To be notified of its release, simply leave your email address on the home page. Sign up to the newsletter.
Order and shipping
Nessihat ships to mainland France, Monaco, the 26 European Union member states and internationally. Customs duties may apply depending on the destination country. For any order outside the EU, please contact the maison at contact@nessihat.com to obtain a precise calculation of customs fees before validating the order.
You have 14 days from receipt to change your mind. KOVA may be unpacked for inspection, but must be returned new, unused and in its original packaging. Return shipping fees are at the buyer’s expense. Refund is processed upon receipt and inspection of the bag. Full conditions in our Terms of Sale.
Trade partners / B2B
Nessihat opens its network to professionals from hat shops, milliners, hospitality, yachting, cruises and airlines. For any enquiry, write to the professional service at pro@nessihat.com. A dedicated access to the B2B space is provided to place orders.
KOVA lends itself to corporate gifting: volume orders, customization support, client branding, grouped or individual delivery. Enquiries are handled by the professional service at pro@nessihat.com.
Nessihat considers co-branding projects with brands sharing its travel universe. Proposals should be sent to pro@nessihat.com.
